Silent Disco King Sales Products and Technical Information - Silent Disco Frequently Asked Questions

How does the Silent Disco system work?

The whole system itself is very simple to use and set-up - it's what we call, "Plug and Play" technology! Our transmitters (Donkey, Parakeet, Parrot, Ox and Falcons) are the beating-heart of our systems. Just plug your audio device into our transmitters ...

What if I need technical support?

We do provide technical guides with setup instructions in the boxes of the equipment we send you. These are also available on the website and... right here: Headphones Harry Silent Disco Headphones Joe Silent Disco Headphones Bob Silent Disco Head...

What brand of equipment do you supply?

We supply the best three-channel flashing LED headphones as used at major events such as Glastonbury, Boardmasters and Isle of Wight Festival. The brand we use is Over-Ear who also supply to the world's leading cinema and cruise ship companies.

Is there latency on the system?

No, there is considered to be zero latency on the system. Unlike digital systems, which require processing time to encode then decipher signals, the Over-Ear system uses wireless RF (Radio Frequency) technology. This conveys signals throughout the chain o...

What is the range of the equipment?

The range of the equipment does vary depending on the transmitter. In an ideal environment, the standard transmitters we supply will offer a range of 100-150m. The optimum ranges of each individual transmitter is as follows: Parakeet/Parrot - 50m Don...

We need more than four channels, can you help?

We've done events in the past with up to 24 channels, but the sky's the limit! Essentially, the number of channels is equal to the number of transmitters, it's just a matter of using different frequencies. However many you need, we can come up with a so...

What is the battery life of the built-in lithium-ion rechargeable batteries?

On a full charge, our headphones with the built-in lithium-ion rechargeable batteries (Harry’s & Joe’s) typically last 8-12 hours and our rechargeable transmitters last 5 hours. The batteries do last 500-1000 charge cycles - so if charged once a week ...

Which frequencies does your equipment use?

Our standard equipment works on the following frequencies below - please avoid using any other equipment on these frequencies to avoid technical issues: For Falcon: Channel 1: 863.1MHz (EU), 914MHz (USA), 433.1MHz (AUS) Channel 2: 863.7MHz (EU), 915...

What cables are included?

With every transmitter, we provide 3.5mm jacks, which you can plug into your laptop, iPod or anything with a small headphone socket. Additionally, with the Donkey, Ox and Falcons, we supply RCA/phono cables which can connect to a DJ mixer or DVD player (i...

Are your headphones compatible with my existing equipment?

It does depend... let us know the frequencies your equipment works on and we can look into this for you. Failing that, the brand and model of the equipment and we can put our best investigative hats on and do some digging!

Can you repair my equipment?

Certainly, we know our stuff! Please send the equipment back using our Returns Form. Let us know the issue you’re having, we’ll repair it and get in touch. Please note that we can only offer this service for our own products.

Headphone and Receiver Comparison

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Transmitter Comparison

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Our location does not have mains power available, what shall I do?

Don't worry, we've thought of everything! If you don't have mains power available, we can provide a variety of options depending on what you're looking for. If you're looking for something super-portable, we offer of couple of clip-on beltpack transmitte...

Where can I get more information about your products?

We do have dedicated pages to each of our products on our sales site: Headphones Transmitters Accessories But if that isn’t enough, we’ve even made you some technical specifications for each product, take a look: Receivers Harry Techni...

When will you be getting more stock?

We do rarely run out of stock of any of our equipment. But, if this is the case, it won’t be available to purchase online so you’re not at risk of ordering something we don’t have in stock. In the unlikely event something on the website hasn’t been marked...

What’s the difference between the Parrot and Parakeet Silent Disco Transmitters?

What’s the difference between our lovely Parrot and Parakeet? They're essentially the same piece of kit but the Parrot runs on a couple of AA batteries (which actually means it has a longer battery life) and the Parakeet has a built-in, rechargeable lith...

What is music dip?

Both the Parrot and Parakeet are available with a "Music Dip" function (also known as auto music reduction). Transmitters with this function automatically dip/reduce the volume of the audio/music when you speak using the microphone. Otherwise, you can man...

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