Firstly, please double-check you have sufficient funds available in your bank account for the purchase.
Please also check that the address matches the billing address on the card you’re using for the transaction. If you do want to use a different address, and our website isn’t allowing this, please get in touch with us and we can arrange to send you an invoice instead, just give us a call on 0207 0603 653 or drop us an email at [email protected].
If the bank rejects the transaction, you would need to contact them directly to find out the issue.