Is my delivery service trackable?

Last updated 22/12/2019 5:42 PM

Our courier offers a fully trackable service.

If you’re in the UK, on the day of your scheduled delivery, you’ll receive a message (via email or text depending on the contact details we have for you) that will specify your 1 hour delivery window (if you don't receive this by 10am on the day of expected delivery, please get in touch and we will get hold of your courier for you). This message will include a link called “Show my options”, which will take you to our couriers website and allow you to view a timeline of your parcels movements and live satellite tracking when it’s out for delivery.

If you’re outside the UK, we do offer a fully trackable service but cannot provide a time slot for your delivery.

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