Help & FAQs

Most popular questions

• How can I pay for my order?

  If you’re placing an order through our website, just navigate to the checkout page and enter your billing details to make a payment. Once your order has been placed successfully, you will receive a confirmation email. If you are placing an order with one...
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• What are your contact details?

  If you’re looking to return any equipment, please use our warehouse address: Silent Disco King 3 Ryde Terrace Southampton SO14 5FZ  If you are collecting anything from us, please head to our warehouse address. We can be a little bit tricky to find, so p...
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• Can I get a discount?

  Go on then! Use the code FAQNERD at checkout we’ll knock £10.00 off your first order over £100.00 as a thank you for reading this far. Shhhh, don’t tell anyone!
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• What is your Returns Policy?

  Once you’ve received your equipment, you have 30 calendar days to make any returns. We can only accept the return of items which are unused and in their original packaging. To arrange a return give us a call on 0207 0603 653 or drop us an email at hello@s...
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• When can you deliver?

  We hate missing deliveries or waiting forever for an order to arrive too, so we'll always try our best to delight you... If you want to get your order really, really fast - or make sure they're delivered at a convenient time, we're on your side! Our onli...
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• What can I do if my refund is incorrect?

  If you do have any queries about a refund, please do get in touch. Give us a call on 0207 0603 653 or drop us an email at [email protected].
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