What happens if I'm not in when my order arrives?

Last updated 22/12/2019 4:20 PM

Someone needs to be in when your parcel is due to be delivered as we will need a signature.

Alternatively, via the tracking link, you will have the option to leave your delivery with a neighbour or in a safe place. However, we cannot be held liable for any items which go missing due to any specific delivery instructions left for our delivery partner.

If the delivery is missed, our delivery partner will contact you to make alternative arrangements - they may attempt delivery again or you may have to collect from your local depot. If anything is unclear, please get in touch with us and we can chase up the courier for you.

Give us a call on 0207 0603 653 or drop us an email at hello@silentdiscoking.com.

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