Can I redirect my parcel to a different address?

Last updated 22/12/2019 5:41 PM

On the day of your scheduled delivery, you’ll receive a message (via email or text depending on the contact details we have for you). This message will include a link: ‘Show My Options’, which will allow you to amend your delivery to a neighbour’s address or to leave in a safe space. If you have any further questions or issues with delivery, give us a call on 0207 0603 653 or drop us an email at [email protected].

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