Can I redirect my parcel to a different address?

Last updated 22/12/2019 5:41 PM

On the day of your scheduled delivery, you’ll receive a message (via email or text depending on the contact details we have for you) that will specify your 1 hour delivery window (if you don't receive this by 10am on the day of expected delivery, please get in touch and we will get hold of your courier for you). This message will include a link called “Show my options”, which will allow you to amend your delivery to an address in the same postcode area as your original planned delivery.

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